Tip #36: Mystery Shop Your Business

When I was a teenager, I worked at Burger King. Every month or so, our corporate office would send over a “mystery shopper.” This was just a normal person who would order food and leave without identifying themselves to the restaurant crew. After their visit, they...

Tip #35: Give Your Employees Titles

What’s in a name? Lots, actually. Do your employees have titles? If not, you are missing out on a simple way to help your employees while improving employee engagement and job satisfaction. Your employees want a sense of purpose. They want to know that they make a...

Tip #33: Unsubscribe

Look at your email inbox. How many emails did you receive in the last week? Of those, how many were advertisements, event announcements, or newsletters (rather than real, work-related messages)? I’m talking about you, retail stores, networking groups, alumni network,...

Tip #32: Delegate a Task

There’s a lot on your plate, right? Do you ever feel completely overwhelmed? You can’t do it all. You shouldn’t do it all. You need to delegate. This is one of those things that comes naturally to SOME people. I know there are people reading this who are master...

Tip #31: Reality Check Your Employee Wages

Market wage is always changing. Are you keeping up? It’s very easy to underpay or overpay employees if you are not educated on market wages. Here are two scenarios I have seen happen over and over. Scenario 1: “How Time Flies” 7 years ago, you hired an employee who we...

Tip #30: Narrow Your Target Market

Repeat after me: You cannot be all things to all people. Your product or service is not for everyone. It will never be for everyone. Don’t market it to everyone. Look at the picture of the target in this tip’s header. You see those numbers? In archery, you get more...

Tip #29: Organize Your Computer Files

Now where did I save that?Most small businesses utilize a computer network – meaning, your computer is connected to the other computers in the office. Within that network you have shared folders that are accessible to everyone. It’s common for each...

Tip #28: Draw Your Company Hierarchy

A Hierarchy (also referred to as an Organizational Chart) is a visual representation of the job positions and relative ranks within your company. Having a hierarchy makes planning easier because it helps you visualize your company’s structure and plan for...

Tip #27: Implement a Vacation Policy

Happy Independence Day! The 4th of July falls on a Thursday this week. I bet you had many employees request Friday, July 5th off, right? It’s hard to blame them. But as a small business, how do you handle employee vacations? In a perfect world, your employees would...